Payment Methods

Payment Methods

Effective Date: September 26, 2026

Paying should be the least interesting part of your order. Here is exactly how it works, what we accept and what happens to your card details.

What we accept

  • Shop Pay
  • Shop Pay Installments (orders of $35 or more)
  • Apple Pay
  • Google Pay
  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Elo
  • JCB
  • UnionPay

The options available to you are shown on the payment step of checkout. If a method is not listed there, it is not currently available to us.

Security

Checkout is handled by Shopify Payments and is PCI-DSS compliant. The connection between your browser and our store is protected by SSL/TLS encryption for the whole session, and we never store full card numbers or payment credentials on our own servers — your details go straight to the processor.

Currency, tax and when you are charged

All prices on the site are shown in US Dollars (USD). The full amount — item price plus any applicable sales tax — is displayed before you confirm the order, and that is the figure your card is charged when the order is placed. There are no handling fees, no surcharges for one payment method over another and no charges added after the fact.

If a payment will not go through

  • Re-check the billing address and postcode against the ones your bank holds.
  • Confirm the card has sufficient funds or credit available.
  • Look for a block or a spending limit set by your bank or card issuer.
  • Try a different method from the list above.

A declined payment is a decision made by your bank, not by us, so your bank is the fastest place to start. Write to us if it keeps happening and we will help where we can.

Order confirmation

A confirmation email is sent as soon as the payment succeeds. If it has not appeared within a few minutes, check the spam or junk folder before assuming the order failed; if it is nowhere to be found, contact us at support@lumhosting.com and we will confirm the status for you.

Billing questions

  • Email: support@lumhosting.com
  • Phone: +1 (419) 276-3013
  • Hours: Monday-Saturday, 9:00 AM - 6:00 PM ET